[Resolved] Airtel Digital TV — Charged for unwanted pack, not activated by me.

H lohani900

from Chennai, Tamil Nadu

Mar 8, 2017

Address: 825167

Sir,
I am using airtel digital tv. And few days back i came to know that they had been charging me for " i kids pack " from last march 2016 per month. In any case it was not activated by me . They says that i have given a "MIS CALL " to activate that pack but thats not true and i am not a kid. Please help, Thank you.

Id:[protected]

Phn no.: [protected]
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Apr 11, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 11, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 8 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

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