Airtel Digital TV — dth

Address: 325, D2, 6th floor, Penta Homes,, Vip Road, Zirakpur, Mohali, Punjab, 140603

Dear trai,

I am writing to you with complaint that airtel digital is befooling people by changing the pack automatically and increased the monthly rental from 450 to 475. Not only prices are increased but channels also reduced to previously more than 300+ channels to now only 175 channels. My consumer id is [protected]

After the new regulations from trai airtel has reduced my channels from more than 300+ to only 175 channels. Also the rates are increased from previous 450 to now 475. I have called to their customer care several times but they only have one answer that it is as per the company and trai guidelines.

As i have heard regarding the trai decision it will not burden the pockets of the consumer but after that decision airtel has reduced my channels to almost half and increased rental by rs 25. I really shows how many loopholes companies are using to burden the pockets of the customers.

Since the rates of the channels are not increased but company has increased the prices i request you to please look into it and provide back all old channels in same prices if not less than the previous

Regards
Ankush gupta
[protected]