[Resolved] Airtel — Disconnect of my broadband connection

Ambrose Capstina

from Hyderabad, Telangana

Mar 2, 2017

Address: 500056

Website: BROAD BAND CONNECTION

I took airtel broadband plan and spoke to your customer care amd requested to disconnect and they said they will disconnect but its not disconnected its wast keeping customer care rep they do not listen proply and give wrong info and do not take action immediatly customer care t already requested to disconnect but still its not disconnected they r not intresed in taking customers complaints back.if the bill keps comming i am not going to pay my broad band account no is [protected] and AIRTEL LAND LINE NO IS[protected] KIND DISCONNECT THE CONNECTION IMMEDIATLY
FROM
AMBROSE
TINA TYRES AND TUBES

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Apr 15, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 2 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 15, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 2 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd