[Resolved] Airtel — Disconnection of broadband connection

woolworks

from Ludhiana, Punjab

Sep 14, 2016

Address: Ludhiana, Punjab, 141001

Dear sir,
I have a landline cum broadband connection of airtel (No [protected]),
After many calls and personal visit to airtel office and call centre, they are not diaconnectimg my broadband connection, i m ready to clear my bills on prodata basis of my usage. But airtel people are not disconnecting the connection and even not changing my existing plan to lower price basic plan.
Uggest me what to do next.

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Oct 30, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 29, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 14 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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