[Resolved] Airtel — DTH Account not maintained by Airtel team

Nagendra Pn

from Tumkur, Karnataka

Feb 27, 2017

Address: Bangalore, Karnataka, 560099

Website: Airtel dth

Sir, several times raised a complaint against services on every airtel dth recharge. I made a payment of rs 100 for 3 months subscription of pogo on16th jan. It's disconnected after one month. Also informed to airtel staff. Still continuing with hopeless service. I am planning to stop unprofessional services from airtel & totally frustrated. It is also happened on dth recharge of rs 828 (For 3 months) made on 29 dec 2016, getting sms to recharge again and again. Kindly help me to get a good service without raising acomplaint or call to customer service every month. Airtel customer service team is not having any coordination between them. Suffering problems on every recharge. Kindly help me to get a permanent solution.

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May 8, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Feb 28, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 27 February 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 26, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 27 Feb. 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd