Airtel — duplicate sim card. airtel is not willing to provide duplicate sim card

Address: 560034

I bought airtel sim card on june, 2011 and continuously using from past 8 years.
Yesterday 26/01/2020 around 07:00 pm, my sim card stopped working.
I went to airtel office for duplicate sim card but they refused to change as it's registered under my friend's name.

I have spoken to my friend and he can provide necessary documents for duplicate sim. Also we are ready to change ownership so that in future we will not have such issues.

Airtel is not willing to provide duplicate sim despite i am having the sim card and all necessary documents with me. Please help.
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3 Comments

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I paid my airtel postpaid bill on 30th December 2019 through Inditab. The bill amount was Rs.470. Although the amount has been deducted from my deducted from my debit card, Airtel company has not recieved that payment. I hope the payment is made at the earliest.
I am ex employee my id B0067380
Name Durgesh kumar
Dob-02/01/1982
Doj-07/02/2011
Doe-14/09/2015
So pls correct on pf portal DOJ & DOE
Right now i am suffured from lake on money thats why i woild like to pf amount them will start new work so pls help.
Pichle kai mahine se airtel main net nahi chal raha hai aur na hi network sahi rehta hai baat pe awaz kat ti hai har mahine recharge ka nuksan ho raha hi adhikari bhi koi sunwai nahi kar rahe hain

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