Airtel — Duplicate sim card not getting activated

Hi, I lost my mobile and I had done police complaint on 4/2/2022. I went to airtel express and they gave me new sim and told me that it will get activated in 4 hours. But it wasn't. When I again visited to airtel express they told me to wait and told that it will get activated. I had called all customer care number of airtel and not got any solution regarding this. So I again went to airtel express and they took my adhar card details and my photos and told me that it will get activated in 4 hours. But I got message from airtel that "Dear Nitin Maruti Thorve, validation of Sim swap documents for Airtel Mobile no. [protected], with SIM no.[protected]U could not be completed successfully. For more details, contact your point of sale from where Simswap was taken or the nearest Airtel store."
I am using Airtel since last so many years. I am not able to make any transactions because of this and I am facing lots of problem. My business got stuck as I am not able to access my phone number. I might have loose lots of orders because of this. Kindly look after this issue. How many times I have to go to Airtel express for one problem. And not getting solution though from your end.
Please solve it. My alternate contact number is [protected].
Was this information helpful?
No (0)
Yes (0)
Airtel customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54576
    Pending
    0
    Resolved
    21962
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR