[Resolved]  Airtel — excess bill amount for vas services for the period 11.02.2015 to 10.03.2015 for post paid mob.no. [protected]

Dear sir, i got my bill amount Rs. 665/- for above mentioned period, in this bill i have charge with java game download which i have been not used this vas service, but still i have charged with this amount for three times in the above mentioned period bill. when i visit the air tel gallery at vashi, new mumbai they suggest me to pay the bill, and send request to customer care, i called to customer care for three times they told me that they will arrenged call back to me within 72 hrs. but still im not getting any call from air tel. now im requesting that please credit all this excess amount charged in the above mentioned period to my account. please do the needful. regards, santosh maruti palshikar.
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Aug 6, 2021
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
 
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Dear Mr. Palshikar,

This is with reference to your post dated 17 April 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards
Saurav Ahlawat
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services.

Twitter - www.twitter.com/airtel_presence
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