Airtel — excess billing and wrong bill for past 6 months

rajeshdpm

from Bangalore, Karnataka

Aug 29, 2017

Address: Bangalore, Karnataka, 560029

Website: Airtel

I have a postpaid airtel connection, with corporate plan 199 which includes
Free 700min local + std and 750 mb free data.
My consume for calls and data will be within this category.
But the bill will be getting generated for free calls of 700 mins along with the monthly plan 199. Each time i used to call customer care and report about this and they will waive the amount.
And they used to say next time this will not happen. But the same will happen for next month as well. I have reported in mail to airtel customer care, but no use.

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Airtel customer support has been notified about the posted complaint.

Jan 04, 2018

Updated by rajeshdpm After so many complaints even bill has been generated wrong. I have discontinued with my service for 1 number and other number has the same problem now.