[Resolved]  Airtel — Fake promise by airtel people

Address:500004
Website:www.airtel.in

Dear team,

1. Name of the executive : vijay

2. Mobile number: [protected].

This person has promised the that if i port-in into airtel i will get 1200 minutes of talk time or 720 talk time along with 1gb of 4g data every month.
He said the data pack activation will be done in 48hrs of sim card activation. Till not activated data pack on my number.
And now he always "online" in whatsapp and i had chat with regarding the same. But if i try to call his number it says "this number is not valid".

I am asking you people why are you playing with customers making them "fools' by fake promises. Before port-in into airtel they keeps calling for the details and documentation. Once it's ported none of them in touch.

Do airtel people think customers are stupid or what...? Or you want cheat customers...?

I want call from the person who promised me.. As well as promise fulfillment.

If you people cant do that.. Then revert me with mail.

Regards,
Shankar
[protected].
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Aug 10, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
May 31, 2016
Airtel Customer Care's response
Dear Shankar,

This is with reference to your post dated 31 May 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com


Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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