| Address: Gurgaon, Haryana, 122 |
Hi,
I am a frasted customer of airtel, because before 6 month ago i raised a complaint about internet issue, but somehow it is still in pending, but this is not a issue in your openion, but still on 10th dec.2017, i visit the following airtel store, submit documentation for postpaid to prepaid conversion, he gave me 2 days deadline, but it is not resolved, again i called customer care they said it takes 4 days, ok i again wait for 4 days, but it is not converted, again i complaint customer care, they gave 24 hours deadline, but again same the issue was not resolved, then i visited airtel store they said they dont have any revert of the mail, again i called customer care they again gave me 24 hours deadline, but still the same issue this is not converted, i call prepaid customer service they said they didn't have any request about postpaid to prepaid conversion.
So my question is, is i have to pay 1 year bill extra to convert this number to prepaid in airtel prepaid as well, is this is the way you deal with your customer?, or like my previous request against internet which is not solved after 6 month, like that i have to wait 6 month atleaset for conversion.
I am very frasted with your service, i dont know i am with your network since more then 1 year.
I visited your store 2 times - one side auto expence is - 60 for both side 120, so i visited 2 times - means rs.240.
Again i have to pay my rentel 1 week extra mean approx 200. So i have to pay total rs. 440, for this, till today.
So who is goint to bear this expence.
Thats beacuse i need this number, thats why i am waiting and requesting, otherwise i through this number an your service in dustbin.
Or i have to to customer forum, for this, please tell clearly. And asap, so that i will take necessry steps.
Store address - airtel store, sec 14, gurgaon, near om sweets. Gurgaon (Delhi ncr)
My number is - [protected].
Again your frusted customer.
Ganesh chandra joshi
[protected]
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