Airtel — first time recharge or frc is not working in my airtel number after porting postpaid to prepaid

Address: 19, AMRUT SOCIETY, GUJRAT COLONY, PAUD ROAD, KOTHRUD, Pune, Maharashtra, 411038

I have ported my number on 25th jan 2020 to postpaid to prepaid, after all the process has been done they told me to do frc recharge. For frc recharge i told them and frc recharge has been failing for a few times. They told me to wait for 1 day and then recharge with the retailer. I tried to recharge my number from a retailer as well for the last 7 days but not able to do the first recharge. I contacted customer care to register complained they have registered the complained but without resolving the problem they close the tickets. I complained the second time but still the same case. Now i complained the third time sill they are telling me to wait for a few days. Now i am not getting my incoming calls also.

Affected number: [protected]

Name: abhishek karadbhuje
Alternet number: [protected]
Emai id: abhishek. [protected]@gmail.com