[Resolved]  Airtel — Fooled by Airtel with Name of 4g-[protected]

Address:Gurgaon, Haryana, 122016
Website:www.airtel.in

This is for Airtel 4G dongle which I bought in January 2016. I am Using airtel Phone number [protected] as a dongle since then however at the time of sale Airtel Rep confirmed that with the Rental of INR 1299 I would get 15GB data every month, Since last 13 months I am only getting 12GB Data every month which is short by 3GB every month that means I am short by 3*13 months=39 GB.

Why Customers Fooled by Call centre agents because they don't know anything.

I called Airtel so many times and even sent an email to their area managers however they also fooled me saying that my dongle only have 12 GB every month which is not right. Harsha called me yesterday from Airtel Retention department and she confirmed that she will waive of 500 INR as an exception however it was not done and I asked her to disconnect my number because I will speak to consumer forum on higher level about this fraud.

Network is not upto mark and i do not get signals on my dongle.

****DO NOT USE THIS AIRTEL TELECOM COMPANY*******
+1 photos
Was this information helpful?
No (0)
Yes (0)
Mar 14, 2017
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Feb 09, 2017
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 3 February 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54538
    Pending
    0
    Resolved
    21961
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information