[Resolved] Airtel — For Refund

Meghanath Reddy

from Hyderabad, Telangana

Mar 3, 2017

Address: Hyderabad, Andhra Pradesh, 500008

Website: CONSUMER COMPLAINTS

Hi, I have raise a broad band request for 6 months and paid the amount online ₹5168 on february 12 2017. As the broad band service was not feasible in my area for broadband connection i requested them to refund my amount. I am following this issue with customer care and then submit complain to nodal team but haven't got any proper response from any one. So I have contacted appellate team but then also i am unable to get my refund amount yet. I am not getting my refund amount. Regards, Naresh reddy
NAME : NARESH REDDY
CAF NUMBER: HYD[protected]
MOBILE: [protected]
DATE OF PAID: 12 FEB 2017
PAID AMOUNT: 5168

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Apr 15, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 03, 2017

Airtel Customer Care's response Dear Mr. Reddy,

This is with reference to your post, dated 2 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 07, 2017

Airtel Customer Care's response Dear Mr. Reddy,

This is with reference to your post dated 3 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd