Airtel — forgot mpin and unable to change as it is not accepting my aadhaar details

I forgot mpin for my airtel bank account and it doesn't let me reset new one with aadhaar detail, it says your aadhaar detail doesn't match our records how can it be? I'm using my aadhaar card to fill details. The customer care number, all of them show invalid at the time the computer voice connects to an officer, i'm not able to talk to any airtel customer care officer. I'm getting frustrated and regret adding money in this account. Plz help