Airtel — fraud internet banking

Satya Prusty

from Bhawanipatna, Odisha

Apr 1, 2019

Address: 758001

Myself a senior citizen from keonjhar, odisha, received a call from an unknown number introduced himself as a bank employee and on trick taken the card no., cvv and the otp password for 6 times. Then i found that 6 transactions has been done from my account. 4 transaction has done at airtelmone and 2 at yesban. Please let me know where is it possible to track the fraud and return my money.

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Airtel customer support has been notified about the posted complaint.

Apr 01, 2019

Updated by Satya Prusty My mail ID: [protected]@gmail.com. Please inform me about the action taken.

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Comments

makeitright

Apr 1, 2019

The way to go ahead is to first inform your bank about this fraudulent activity straight away and see if they can put a stop to these transactions.
The second thing you need to do is call the police cyber crime department and lodge an FIR.
I highly doubt that without a police complaint a bank or any financial institution will provide you with any information, until and unless you are a customer of that institution. And even so, a police complaint would be highly beneficial if you have any sought of financial insurance to claim for any losses.
Please never ever share your cards details and more important your OTP with anyone. They are just for your use only. Even your own bank will never call you up and ask you for your OTP.

Please note that in no way possible I am providing any legal advice. All I have said or written are my personal views.