[Resolved]  Airtel — Getting my deposit back

Address: Ahmedabad, Gujarat, 382440

My name is Taha T. Karkhanawala from Ahmedabad. I'd request for port on[protected] from reliance postpaid to airtel postpaid for my Mobile no.-[protected],
Airtel Executive Mr. Chintan - [protected] is person with whom i was dealing in all matters. Next Day at around 1 : 00 pm collection person mr. jitesh [protected] come to my home and collect 300 Rs. as a deposit and give me reciept of it. and aslo collect my all documents. They Promise me to port My no. within week. but Within week when i see that i'm still not getting my Airtel Sim On than i talk with Mr. Chintan for atleast 17 times. Each and Every time He told me that he will contact me within 10 or 15 Minutes but he never contact me from his side. when i lost my patience yesterday date[protected] i told him to give my Deposit return so he told that give him last change to till 6:00 he will definetely start my Sim. But as usual he fails. i told him to give my money back he is not answering properly. Kindly look in matter and help me to get my Amount back. for any query Contact me on [protected]. here i'm attaching the reciept of 300 which i'd paid to Airtel executive.
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Oct 23, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Sep 14, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post, dated 14 September 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Sep 22, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 14 September 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
 
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