Airtel — i am complaining about the wrong recharge done to another number by mistake.

Address:

airtel

I am dr. Swathi, a customer of airtel prepaid service for the past 15 years. I do recharge my mobile online through google pay or debit card. My mobile number is [protected]. I recharged to a wrong number today morning via google pay to my mother's number as i was in an emergency case and didn't concentrate on the mobile number. It was unfortunate that i realized it one hour later and was not able to resolve the issue online.
I recharged an amount of 399 rupees for 56 days which is a smart pack.
As it was accidental, please kindly consider my request and refund the amount to my account so that it will be of great help.
I tried to call the customer care, but was not able to resolve the issue, as the call was not transferred to service operator.
Please consider my request and resolve the issue as soon as possible.
Thank you.

Yours sincerely,
Dr. Swathi
Mobile no: [protected]