Airtel — I am unable to view account details on airtel app and upi is not adding

I created an airtel payments bank account on november 11, 2022. Since that time i am not able to view account details in airtel app on my login and not able to add UPI getting error that account not found for your number. How ever I register a complain with airtel payments bank team with case number 18130386 on 12 november till now issue is not resolved. They are frustrating and asking to wait, how long time I will wait? Next they are annoying asking to repeat the same steps for troubleshooting. Please resolve this issue at earliest. I am not able to do transaction.