Airtel — idle maintenance charges by airtel dth

Website:www.airtel.in

Airtel DTH have charged Rs. 15/- for delayed recharge, as they named it as “Idle Maintenance charges”.
There is no information available on their website or SMS sent for the recharge.
And this was confirmed /accepted by customer support person that nowhere is mentioned, even though we will charge for it.

They have refunded Rs. 15/- after a long call and few mail conversation.
Finally they have closed the call saying that "Here after, if the account is suspended we will charge for it".

This is a day light robbery. Please beware of this.
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Comments

I have been using airtel postpaid plan and there network coverage so weak at my office and residence, no action been taken and they are asking to pay bills.
Every client of mine has to call on landline or try other ways to reach me.

Dear sir /mam

I recharge 448.00 today via Airtel online recharge by axis netbanking.my no. is [protected] & dial [protected].
So pls refund this, I accept my mistake.

Regards
Soniya Sharma
M.no.-[protected]

Sir, mitra aap is not working..when iam taking biomatric then this showing POS detail not found lapu number [protected].I request you kindly solve my problem.

Sir please unlock my simcard and my nos is [protected] and Sim no:[protected]U and IMSI no:[protected] and please unlock my puk nos and sent my puk no

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