[Resolved] Airtel — Incoming calls not activated for my new postpaid connection

purush_research

from Hyderabad, Telangana

Mar 6, 2017

Address: Hyderabad, Andhra Pradesh, 500049

Website: Consumer complaints.in

Hi.. my name is Purushottam.
As I have ported from BSNL to Airtel post paid.
On 4th march, I started to use Airtel, Made televerification by called 59059.
But Incoming calls not activated. I approached Airtel outlet, they have given me new sim because of faulty sim has been given me.
Almost two days completed, many times called to customer care but I got helpless.
Still I am not receiving any incoming calls.
Very worst experience with airtel

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Apr 11, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 06, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 6 March 2017.

We are keen to resolve your concern; however, we will require your alternate contact number and convenient time to call for resolving your concern effectively.

We look forward to receive the required details.

Regards,

Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Mar 06, 2017

Updated by purush_research Alternate no: [protected]
Time will be up to 05:30pm

Verified Support

Mar 06, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 6 March 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 10, 2017

Airtel Customer Care's response Dear Purushottam,

This is with reference to your post dated 6 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd