[Resolved] Airtel — Incoming messages not receiving

Meghali agrawal

from Noida, Uttar Pradesh

Sep 21, 2016

Address: Jaipur, Rajasthan, 302015

I am nt receiving messages from anyone. I am unable to receive the OTP for any online transaction nor my messages are outgoing due to which i am face huge problem since 1 month. I hv registered so many complaints to customer care bt dey couldn't solve the problem till date. I am very disapointed nw. If i dnt get prob solved within 3 days, i wil port my number to any other cmpny. They hv stoppd incoming nd outgoing msg facility to my phn. It is not acceptable al any cost.

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Oct 24, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 22, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 21 September 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

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