[Resolved] Airtel — Incoming/outgoing messages not receiving/sending

Meghali agrawal

from Noida, Uttar Pradesh

Sep 21, 2016

Address: Jaipur, Rajasthan, 302015

My prepaid mobile no is [protected]. I am nt receiving messages from anyone niether the OTP for any nl9 transaction due to which i am face huge problem since 1 month. I hv registered so many complaints to customer care bt dey couldn't solve the problem till date. I am very disapointed nw. If i dnt get prob solved within 3 days, i wil port my number to any other cmpny.

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Sep 22, 2016

Complaint marked as Resolved

Today i am receiving msgs nd OTP is also generating. Nw feeling very relax nd satisfied.i dnt knw hw the prob got resolvd bt a big thanks to this forum nd airtel team to solve my prob. Pl advise the solution here also.

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 21 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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