Airtel — international pack was activated and i was still charged rs.68, 000!

Address: Bangalore, Karnataka, 560071
Website: www.airtel.in

I activated international pack for rs.3000 to the us, and was charged for all calls and internet usage. The internet usage also was way more than what i had actually used! It seems to be that there are issues on multiple levels.
1. International pack not getting activated even though i was charged for the pack on my bill.
2. Overcharged on calls and mobile internet used

How can i report this and take it up? Any advice is appreciated. Thank you.1
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