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Airtel — international roaming not activated and I am stuck in greece

I bought international roaming plan for ₹2998 yesterday before travelling and it has not been activated on my number yet. And they have deducted all my balance plus i have no number to reach airtel customer care from greece. So basically i am stuck in greece woth no balance and no mobile number.

My number is [protected].

What is wrong with airtel why do i have to suffer everytime i opt there services?

Most pathetic service providers they have become.
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