[Resolved]  Airtel — International Roaming pack was not activated - My request was ignored

Address: Chennai, Tamil Nadu

Hi, I am karuppuchamy, I have requested Airtel to activate my international Roaming pack. I was unable to call them from the location where i was so i have sent the request by their online request. But they have not activated the pack so around Rs.[protected] Bill has gone to 13000. I feel very bad about that... i have been the airtel customer for more than 3 years but they have not responded to my queries propoerly. They are giving the same explanation for all my mail. Now i am in notice period also. I cannot pay that much i lost much for medical expenses too. Eventhough they are asking me to pay the amount. I dont know what to do. I am highly depressed please give me some justification. My contact mail id - c.k.[protected]@gmail.com