[Resolved] Airtel — Internet data not upgrade

abhi bhavsar

from Visnagar, Gujarat

Mar 6, 2017

Address: 387411

Respected,
I bought airtel postpaid connection from last month.

MY NUMBER IS : [protected]

my first bill also generated but i didnt got any extra free data in my account that in MNP OFFER.

i ALREADY SO MANY COMPLAINT TO HELPLINE NUMBER & ALSO VISIT YOUR AIRTEL STORE.
BUT NOT SATISFIED ANSWER FROM THEIR.

Please final date when my account update with data?
While I MNP my number Vodafone to Airtel That time your representative said that 3gb data in your plan & exxtra 4gb for MNP customer.
But i just got only 3gb data.

Please reply ASAP.

Otherwise I go to another network provider.

Thanks

Amit Bhavsar

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Apr 22, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 09, 2017

Airtel Customer Care's response Dear Mr. Bhavsar,

This is with reference to your post dated 6 March 2017.

We are working on your concern and would require some more time to resolve it. We shall keep you updated of the progress.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

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