[Resolved]  Airtel — Internet recharge (data not giving as per their msg)

Address: 600041
Website: www.airtel.co.in

I'm harvin vasudevan from malaysia... I often used to visit kerala for some official reason. I have been airtel since my first visit. But really it's annoying & biggest cheater brand in india... I don't know how come indians can control their anger.

On 21st sep 2016, i wanted to check my data balance so, i went on running a ussd code by using this *123*11#, it's shows my data balance, also they were some added messages like rc 148 - 1gb 3g/4g. So after that i did that top-up, but i got 600mb, yesterday 23.09.2016 i made a call to airtel customer care executive - i explained my annoying matters over with him - what he said was really made my brain burns... He simply said, "sir, we are really sorry, that 148 matter was actually an advertisement by airtel" i asked him, ok it doesn't matter, what is that advertisement for? He said, i will connect my call to my senior executive (After just sounds beep... Beep) he simply disconnected...

So guys my 400mb isn't a matter for me.. Yes, that's my hard earned cash. Ok wat to do. But what about illiterate peoples. So 400mb that may cost 100inr if we do it separately, if they cheat 100inr from 1crore customer per day, think about that guys...
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Nov 1, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 24 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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