Airtel — issue in the service provided

I made a recharge of ₹399 and at the time of recharge on airtel thanks app it showed 1.4gb/ day data and an app exclusive offer of 400mb/day (Totalling to 1.8gb/day). But after recharging i only got 1.4gb/day. When i checkedwith airtel for this, they told me i am getting all the benefits promised to me. Well when i checked other recharging platforms, they also offered 1.4gb/day data then what was app exclusive here?
Later, i went on to twitter to show my dissatisfaction about the service and after multiple tweets now i see they changed their plan to 1gb/day +400mb/day and they informed me there was a technical issue. Still i see other recharging platforms are offering1.4gb/day data. How can this be airtel app exclusive offer? These platforms are even offering cashback offers so why would someone recharge through airtel app?
Also, if this was a technical issue from airtel's end, why am i supposed to pay for this? I want the benefits that i was promised of. Else i would have paid ₹50 more and made a recharge of ₹448 which gives 1.5gb/day +400mb/day.
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