[Resolved]  Airtel — Landline phone not received

Address: Hyderabad, Andhra Pradesh, 500049
Website: www.airtel.in/broadband

Myself Sairam. I am customer of Airtel Broadband.

I have taken 8 mbps plan with free land line, but i did not receive land line.

My Connection established 3 weeks back. If i called to sales person they did not respond, i called several times.

Even i told him i will give complaint on the above problem, but did not care about my problem. Then i gave complaint to Airtel, then want proof. I have submitted the proof to Airtel also.I did not expect this much of poor service provided by Airtel. This is worst service, i did not seen any where.

I called and mailed to Airtel, but no response from their side.

The following is my account details.

Name: J.SAIRAM
My Account Number: [protected]
Complaint ID: 73239000

With Regards,
Sairam.J
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Oct 29, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 23 September 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Verified Support
Sep 28, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 23 September 2016.

We tried calling you multiple times to get additional details on your number but there was no response.

We are keen to resolve your concern; please share your alternate contact number and convenient time to call to resolve your concern effectively.
Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd
[protected]@in.airtel.com
Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
 
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