[Resolved] Airtel — Lost my Mobile No after Porting to Airtel

Balakrishna M Patil

Mar 1, 2017

Address: 560022

Website: www.airtel.in

I had my mobile no [protected] from Idea since 2006,
Since 2015 June till Oct 2016, I was using it only for Receiving OTP,

I ported to Airtel & within 2 months Airtel stoped the service saying there was no activity,

Airtel should stop service only if we dont make a minimum recharge within 6 months.

Activity like call & message is our concern.

Since above mentioned number is associated with all Financial Institue & Government sites.

I want Airtel to help me get this number active at anycost.

BR's,
Balakrishna

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Apr 12, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 02, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 1 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Anil S.
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 09, 2017

Airtel Customer Care's response Dear Mr. Patil,

This is with reference to your post dated 1 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

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Comments

Dilbag Rathord

from Akhnur, Jammu and Kashmir

Mar 2, 2017

My sim is issu[protected] my sim is not activaton my sim active now

Bishan13

from Kolkata, West Bengal

Mar 2, 2017

I paid today Rs.251 for 28days as the net validity is up to 24.02.2017
My balance was more than 11GB . After payment, my balance is showing 536MB and validity extended to 25.02.2017. After payment, I have not done used any net.
Last time, I paid for 28 days but validity was extended for 14days.
This is very unfortunate. Please do the needful.