[Resolved] Airtel — Lost scratch code

Radhika Seema

from Mumbai, Maharashtra

Sep 17, 2016

Address: Mumbai City, Maharashtra, 16

I have purchased airtel Top-Up Recharge of Rs. 30/- while scratching it, i have lost some digits of its pin number and i am now not able to see the code for recharging, please send me its recharge pin on my mobile number or recharge my mobile number, i am sending you details of top-up card. please do the needful as soon as possible...

serial no.-- [protected]

recharge pin.-- ******424**476

mob no.-- [protected]

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May 14, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 17 September 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Sep 18, 2016

Updated by Radhika Seema please kindly do the needfull as soon as possible...

Verified Support

Sep 23, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 17 September 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Oct 01, 2016

Updated by Radhika Seema mobile no. [protected] this is my alternate number. please do the needful urgently.

Oct 08, 2016

Updated by Radhika Seema its almost 20 days had passed but nothing has happened till now... is there any customer service or not... no one is doing anything about my problem... if you cant do anything please let me know so that i can change my simcard who give me best service...