Airtel — MIS COMMITMENT BY YOUR REPRESENTATIVE

Address: New Delhi, Delhi

I am using your mobile post paid service bearing no. – [protected] for last 5 years or more. For last few months I am a bit irregular in my payments due to some personal constraints. On the Month of February 2015, I had an outstanding of Rs. 2544/-. An executive on behalf of AIRTEL had came to my residence on 8/03/2015 to collect the payment. He told me that if I make a payment of Rs. 1500/- he will give me a waiver of the balance amount. The waiver will be updated within a week and I will get a message for the same. It is now more than a month and the issue is still pending. The details of the payment made are as follows: RECIEPT NO. 9625243 RECIEPT BOOK NO. 310 RECIEPT DATE 8/3/2015 AGENCY KONEXIONS PAYMENT COLLECTOR RAM KEWAL COLLECTOR'S CONTACT NO. [protected] ACCOUNT ID [protected] CHQ NO. 184965 CHQ DATE 8/3/2015 BANK ICICI AMOUNT 1500 I do u’stand that I had made a late payment but I feel cheated with this wrong promise from your company person. I, thus request you to kindly look in to the matter & do the needful waiver at the earliest. Regards, Sudip Das Gupta B – 51, Sarvodaya Enclave, New Delhi – 110017. Alternate No. [protected]