[Resolved] Airtel — Misguided by the airtel retail personnel

Nitish Bhasin

from Varanasi, Uttar Pradesh

Mar 4, 2017

Address: Jammu, Jammu and Kashmir, 180002

Website: WWW.airtel .in

I am supposed to get 3gb plus 3gb extra for opting the postpaid plan of 549.
But you have given me only 3gb .
What is the use of then getting a postpaid plan . I have shifted from jio to airtel fir the reason that you are giving me 3gb plus 3gb data for 12 months .
Kindly revert me asap
Postpaid no [protected]
Give me all the benefits that are under 549 postpaid plan so that i can avail the services further

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Apr 17, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Mar 04, 2017

Airtel Customer Care's response Dear Mr. Bhasin,

This is with reference to your post, dated 4 March 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Karishma Chauhan
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Mar 16, 2017

Airtel Customer Care's response Dear Mr. Bhasin,

This is with reference to your post dated 4 March 2017.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bharti airtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd