[Resolved] Airtel — Miss-selling of postpaid plan of rs.299/- instead of rs.199/-

anandshinde1

from Mumbai, Maharashtra

Address:	400017
Website:	www.airtel.in

I am your portable customer. From reliance to airtel.
I had applied for rs.199/- postpaid plan. But, after activation it shown as rs.299/- postpaid plan.
This is completely miss-selling. I want complete clarification over the email.
Seller persons details & address:
1) mr. Ajay nikam - #[protected].
2) ms. Nikita sawant - #[protected]/#[protected].
3) mr. Akram khan - #[protected]/#[protected].
Address:
Prpo. Mr. Ajay nikam.
Airtel 4g gallery
Shop no.3, sector no.14, off bhumiraj homes,
Near shamrao vitthal bank, sanpada,
New mumbai, pin – 400705.

+1 photos

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May 10, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 5 December 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Dec 07, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 5 December 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at [protected]@in.airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Dec 07, 2016

Updated by anandshinde1 Dear Akanksha,

Good Evening,
My Contact Number is #[protected] and #[protected] & E-Mail ID - [protected]@yahoo.com

Would request you to Login my Stiff Complaint against Mr. Ajay Nikam (Proprietor of Omkar Enterprises) and Ms. Nikita Sawant (Back Office Assistance) as both of themselves.
Who had MIS-SOLD AIRTEL POSTPAID PLAN OF Rs.299/- INSTEAD OF Rs.199/- .

Please find below complete details of both person :
1) Mr. Ajay Nikam (Proprietor of Omkar Enterprises)
Contact Number -: [protected].
Official E-Mail ID -: omkar.[protected]@yahoo.com
2) Ms. Nikita Sawant (Back Office Assistance)
Contact Number -: [protected] /[protected].
Office Address :
Mr. Ajay Nikam.
AIRTEL 4G Gallery
Shop No.3, Sector No.14, Off Bhumiraj Homes,
Near Shamrao Vitthal Bank, Sanpada,
New Mumbai, Pin – 400705.

As well as mail me Complaint Number once registered the same.
Thank You Very Much.

HAVE A GREAT DAY.
Warm Regards,
Mr. ANAND SHINDE
#[protected] / #[protected].