Airtel — Mistyped the name

Oishik Banerji

from Chennai, Tamil Nadu

May 2, 2015

Address: Bangalore, Karnataka

Hi, I have ported my number from Aircel No # [protected] to the Airtel No # [protected] network.But after the verification was done I was told that the name "OISHIK BANERJI" was mistyped as "DISHIK BANERJI". The problem is when I will require a duplicate SIM it wont be issued because of the mismatch of the name.I will be harassed where there is no fault of mine. I have submitted my passport details for the verification, still the error was made. Please look into the aforesaid matter so that I am not harassed in the future, Greatly shocked with these type of mistakes made by AIRTEL. Thanks & Regards, Oishik Banerji Ported No # [protected]

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Airtel Customer Care

from Mumbai, Maharashtra

May 2, 2015

Verified Support

Dear Mr. Banerji,

This is with reference to your post dated 2 May 2015. We would like to acknowledge that we are working to address your concern as soon as possible. We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com.

Regards,
Umesh Arora
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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