Airtel — misuse of government rules

Address: 482001

This is to bring your notice regarding opening of my father's bank account in airtel bank without his approval and not even his notice. My father went to airtel retailer for linking his mobile number with aadhar card which is made mandatory by government of india. While registering aadhar number retailer opened airtle bank account on my father's name without informing him and now gas subsidiary from last two months are credited in airtel bank.

I contacted customer care several times and after so many follow ups account is closed but my gas subsidiary amount is not been transferred to our given bank account. My complaint number is case:1164995 and case is closed without transferring my money.