Airtel — MNP- From Docomo to Airtel

nila.jc

from Mumbai, Maharashtra

Apr 28, 2015

Address: Coimbatore, Tamil Nadu

I have been trying to port this mobile number 92XXXXXXX576 from Tata Docomo to Airtel since April 2nd. After several visits to nearby airtel showroom and few calls to customer care, the number was ported out of docomo network but still there is no Airtel signal in the mobile and the airtel executives are asking us to "just wait". Its been a week since number was ported out but don't know why its taking so long for Airtel to provide service. The calls on the docomo mobile are also cut off and right now we are left with no mobile service at all in that number.

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Airtel customer support has been notified about the posted complaint.

Apr 29, 2015

Updated by nila.jc Hi the issue is fixed. No need to take any further action. Thanks.

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Airtel Customer Care

from Mumbai, Maharashtra

May 21, 2015

Verified Support

Dear Customer,

This is with reference to your post dated 28 April 2015. We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

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