Airtel — MNP issues- Delivered and activated the wrong SIM

shivani4590

from Delhi, Delhi

Aug 25, 2015

Address: New Delhi, Delhi

I got my number ported from Vodafone to Airtel. It was very careless attitude of Airtel executives that they delivered a wrong SIM at my address. The SIM number of the SIM which is with me and the one with the Airtel is not matching . I have called them hundreds of times to look in to the matter since the Airtel number is my official number. Also the customer care executive (Ankush Gupta) talked in a very rude manner . Till now, resolution has not been provided. Also, because of their careless attitude my number is still out of service . My number is [protected]

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Airtel Customer Care

from Mumbai, Maharashtra

Aug 26, 2015

Verified Support

Dear Shivani,

This is with reference to your post dated 25th August 2015.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Sadhu Charan
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com
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