Airtel Mobile — no outgoing

Address: 625014

I recharged rs149 unlimited plan on jan 6 2020. I couldn't make a call after jan 8 2020 at 6.45pm. I spoke customer care and directly he simply i solve a problem within 24hrs. Still now the problem was not solved, my father is a heart patient, and he was complaint two times near airtel office, they also was not responsible for make call from his mobile. The airtel was not responsible and still didn't solved problem. My father was in very trouble.