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Airtel — mobile recharge airtel

I had done recharge for rs.399 on 24 Feb 2019 through google pay.Though the money got deducted from the bank account, but my phone no. Is not recharged.I didn't received any acknowledgement messages from airtel regarding this recharge.I airtel app too I can't see any recharge updates.I tried contacting customer care also but was not able to reach the customer care executive.
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