Airtel — mobile services provider

Alpana Patrawat

from Jaipur, Rajasthan

Nov 22, 2017

Address: Bhilwara, Rajasthan

Dear operator,

My mother is using your mobile services for number [protected] and from past 2 days she is not able use her phone due to some issues from your end.

She has been complaining at your costumer care number about the same, but they are not at all helpful.

They have been telling her that it will start to work in 24 hours, then 72, and then many more hours are being added, still not working.

Your costumer care has been behaving very badly, saying "naa ho raha sahi, kar lo karna hai".

Then she finally came to know that her issue is not even got registered as they did not register her complain.
Let me know if what is your solution to this problem or we should switch to other better service providers.

We placed our trust on you and your services, but as it appears they are not mobile services but "get harassed services by airtel and its staff"

Regards
Laxmi devi patrawat
[protected]

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Airtel customer support has been notified about the posted complaint.

Nov 24, 2017

Updated by Alpana Patrawat It's been 4days since my phone of not working. Have complained to customer care but they are very bad and won't even file mg complain. I DON'T any clue why my phone is not working since 20th Nov, 2017.have called customer care but they only give m hours in which it will be solved, but still no solution. MY PHONE NO IS [protected], it's been very unpleasant with airtel.Its more of a harassment services. Have mailed, filed online complaint but no... Effect on airtel.