Airtel — monetary loss put by airtel

Address:

Nashik, Maharashtra, 422009

I had a wi-fi dongle for an internet connection from airtel; despite numerous requests, they never sent a paper bill for monthly usage of data; they used to send the last day threatening text message for paying the bill; while i was admitted to a hospital last august, as per their usual practice they did not send the bill & cut off the connection. For obtaining the connection i had to purchase the dongle for rs.4, 000/- which is of no use to me; i sent them numerous letters including an advocate's legal notice but they are not paying any attention to any of the correspondence thus putting a senior citizen to unnecessary loss of rs.4000/- besides great inconvenience; if this complaint is not solved i will have no alternative but to approach the consumer grievance forum.