Airtel — money deducted and no recharge/ refund till date

Address:

Jammu

On 5 may 2020 i did recharge on my airtel number [protected] twice with taxation id[protected],[protected],[protected] from the airtel app.
The bill payment was initiated and amount of 448 was deducted from my bank account twice.
It is 3 june 2020 now and the amount is still not transferred back in my account.