Airtel — money deducted without recharge

Dear customer court,

On aug 28 2016, i attempted to recharge my airtel no [protected] for rs 349.

Although the transaction was unsuccessful, and the recharge did not occur, the money was deducted from my cub online account.

The transaction number for the recharge is 00218905

Please refund the recharge amount to my account since the recharge has failed.

Regards,
Rajeshwari