Airtel — Money not reimbursed

CHANDAN JOISHI

from Mumbai, Maharashtra

Apr 24, 2015

Address: Mumbai City, Maharashtra

On[protected], I had made a prepaid transaction (ID-952882) which was unsuccessful but money was debited from Canara bank account and refund has not yet been done. Please tell me the reason behind this delay.I even filed a complaint on airtel website(Reference No.-PR[protected]. They closed the complaint but money was not reimbursed even after this. Even today(24/04/2015) a failed transaction (ID= 344976) has had money debited from my bank account.
When do I get my money back. Do I trust you guys anymore?

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Airtel customer support has been notified about the posted complaint.