[Resolved] Airtel — My broadband/landline not working from past 6 days

bharat wali

from Bengaluru, Karnataka

Sep 20, 2016

Address: 560068

My broadband/landline not working from past 6 days, below is the screenshot for your reference, no calls from customer care on this issue, i have been spending my money to call customer care,
This is the final time, i’m asking you the status and the date it will be resolved, also i’m taking this to consumer forum as i work from home and my work is begin affected, just for your negligence,
I will never refer anyone to have the connection, i will be switching to different network as it’s get resolved.

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Oct 27, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 23, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 20 September 2016.

We are keen to resolve your concern; however, we will require your alternate contact number to resolve it effectively.

We look forward to receive the required details.

Regards,

Akanksha Singh
airtel presence (airtel Customer, service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

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Verified Support

Sep 26, 2016

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 20 September 2016.

We were waiting to receive your contact details to enable us to address your concern.

Since we have not heard back from you, we trust your issue has been resolved.

If you require further information / assistance, please write to us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd