[Resolved] Airtel — My no. [protected] deactivated

nksoni

from Pune, Maharashtra

Address:	Ahmedabad, Gujarat
Website:	airtel.in

Since 2010 i am using airtel prepaid no. [protected]. Last recharge was done on 28 april 2017
Company has deactivated my sim without any reason, when i want to try to connect any number not registered on net work message is displayed.
When some obe dial this number message speks please check your num ber

Please help me
Regards
Alternate number [protected]

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Jun 19, 2017

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

May 07, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post, dated 07 May 2017.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at [protected]@in.airtel.com

Regards,
Rakesh Kumar
airtel presence (airtel Customer, service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

May 15, 2017

Airtel Customer Care's response Dear Customer,

This is with reference to your post dated 07 May 2017.

We tried calling you multiple times to get additional details to enable us to address your
concern.

However, there was no response;we will appreciate if you could share your alternate contact details and convenient time to call for resolving your concern effectively.

Regards,
Rakesh Kumar
airtel presence (airtel Customer service team)
bhartiairtel ltd

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd