[Resolved] Airtel — Network coverage in my area

Prashant Upashi

from Bengaluru, Karnataka

Sep 18, 2016

Address: Bangalore, Karnataka, 560016

I m living in Netaji street near tin factory Pai layout doorvaninagar post
Since from many months I m having problem in network we have 6airtel connections in my home and whenever we go inside home the network wil fade away completely, I have given complaint about this and had reference number also but still problem not solved pls solve the problem or else we will be forced to change the network. I m mentioning my reference number received from Airtel rcently -

Thank you for contacting us.Hope the concern related to your airtel mobile [protected] has been resolved to your satisfaction.Your Ref.no.is CCDRP[protected] registered on 07-sep-2016 11:26

Pls check detail and do needful ASAP..

Thanks,
Prashant

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Oct 24, 2016

Complaint marked as Resolved

Airtel customer support has been notified about the posted complaint.

Verified Support

Sep 18, 2016

Airtel Customer Care's response Dear Prashant,

This is with reference to your post dated 18 September 2016.

We would like to acknowledge that we are working to address your concern as soon as possible.

We will connect with you to get additional details, if required, to resolve the concern effectively.

You can also get in touch with us at airtel.[protected]@airtel.com

Regards
Akanksha Singh
airtelpresence (airtel customer service team)
bharti airtel ltd
airtel.[protected]@airtel.com

Connect with us 24X7. We will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd

Verified Support

Sep 23, 2016

Airtel Customer Care's response Dear Prashant,

This is with reference to your post dated 18 September 2016.

We tried calling you multiple times to get additional details to enable us to address your concern. However, there was no response.

We will appreciate if you could share your alternate contact details / convenient time to call. Please write to us at airtel.[protected]@airtel.com

Look forward to hearing from you.

Regards
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd