[Resolved]  Airtel — Network issues in a particular locality where i stay

Address: Mumbai City, Maharashtra, 400054

I have been following up with Airtel since many years regarding poor quality of network in LIC colony behind Arya Vidya mandir. I have many a times raised complaints and everytime i have just recieved assurances about tower upgrades.
The Open network Policy of Airtel is just a marketing gimmick and we can clearly see the number of towers on Santacruz linking road is just one catering to big area. The most common reply i ahve been hearign is towers are in planning and will get installed in 3 to 6 months time.
Our social as well as business contacts suffer due to network issue and I cannot bear to lose anyomre
I am having three numbers o f Airtel since last several years and needless to say i will have to port out to some other service provider which can guarantee the better network. I have already sent port request for one of my numbers.
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Oct 30, 2016
Complaint marked as Resolved 
Airtel customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2016
Airtel Customer Care's response
Dear Customer,

This is with reference to your post dated 23 September 2016.

We would like to confirm that we have shared the resolution details with you.

Should you require further information, please feel free to write to us at airtel.[protected]@airtel.com

Regards,
Akanksha Singh
airtel presence (airtel customer service team)
bharti airtel ltd.
airtel.[protected]@airtel.com

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